Privacy Policy

Privacy Policy

This privacy policy (“Privacy Policy”) belongs to Naturally Plus global, which is administered by Naturally Plus Hong Kong Limited (“Naturally Plus”).
The purpose of this Privacy Policy is to inform you as to what Personal Data may be collected from you when you visit our website or when you become a member of Naturally Plus, how such Personal Data will be used by Naturally Plus, its overseas group companies and other entities, with whom such Personal Data will be shared, your choices regarding the collection, use and transfer of such Personal Data, your ability to edit, update, correct or delete such Personal Data and the security procedures that we have implemented to protect your Personal Data.
Please read this Privacy Policy carefully prior to providing your Personal Data to Naturally Plus. If you do not agree with this Privacy Policy, you should not provide your Personal Data to Naturally Plus.

Your Personal Data protection

By submitting and saving your Personal Data through this website, Naturally Plus will understand that you agree on giving your explicit consent to Naturally Plus and to the relevant third party that Naturally Plus has appointed as its service provider, to control, save, transfer and process your Personal Data.

Naturally Plus is committed to protect your Personal Data in accordance with relevant data protection and privacy laws. In matters relating to this Privacy Policy, or if you have any comments or inquiries about the Privacy Policy, if you would like to update Personal Data we have about you, or to exercise your rights, you may contact us by below e-mail address.

or, you may also write to us.(Please refer to the “Contact” below for our address)

Collection and Use of Personal Data

Personal Data refer to information allowing to identify an individual, e.g. your first and last name, gender, nationality, government issued ID, residential address, mailing address, telephone number, email address, credit card number, etc. Naturally Plus collects your Personal Data on a voluntary basis when you apply Naturally Plus Membership to us and continue to subscribe with us for a member account, our services and/or products.
Naturally Plus may collect and use your Personal Data as a data controller for the following purposes.

  • Registering, operating or maintaining your member account with Naturally Plus;
  • Purchasing goods and/or subscribing for services rendered by Naturally Plus;
  • Facilitating and following up on your online transactions with Naturally Plus, including but not limited to processing of any payment instructions;
  • Marketing of goods and/or services of our group companies;
  • Enabling Naturally Plus to comply with our obligations to interconnect or comply with industry practices;
  • Serving any purposes relating to any of the foregoing; and
  • Comply with applicable laws and regulations.

If you intend to provide us with details of any other third party, it is your responsibility to obtain consent from the third party. By submitting such data Naturally Plus will assume that you have obtained such consent.

The Processing of Personal Data

Your Personal Data is only processed in the event that a legal basis to do so exists. This legal basis may be derived from a law, a contract or your previous express consent, insofar as the processing of your Personal Data is required. If the processing of your Personal Data by Naturally Plus is based on your consent, YOU MAY AT ANY TIME WITHDRAW YOUR CONSENT for free of charge. This must be done in writing to the following email address: However, withdrawing your consent may lead to a situation where you cannot use certain functions and/or services.

Transfers of Personal Data

Naturally Plus works with third parties who provide services to us. We may share your personal information with those third parties as part of website management, data analysis, back-up and security services, and other administrative such as delivery of our product. Naturally Plus will take appropriate technical, organizational and legal steps to secure your Personal Data.

Naturally Plus is a global company that has affiliates, business processes, management structures, and technical systems that cross national borders. Therefore, Naturally Plus may use resources and servers located in various countries. Accordingly, your Personal Data may be transferred outside the country where you use this website or otherwise provide Naturally Plus with your Personal Data. This includes countries outside the European Economic Area (EEA) that do not have laws that provide specific protection for Personal Data. However, Naturally Plus endeavors to implement its privacy practices so that all processing of your Personal Data is conducted in accordance with the Privacy Policy.

Your Personal Data may be disclosed or otherwise accessed as is required by mandatory legislation. Such disclosures or access may include disclosure of your Personal Data to or access by e.g. law enforcement agencies in the countries Naturally Plus or its subcontractors and agents operate, as well as in the countries through which your Personal Data has been transferred according to this Privacy Policy.

Your Rights

Your rights under applicable law may include access to the Personal Data Naturally Plus process about you, the right to have such Personal Data corrected, erased or blocked, and the right to object to certain data processing activities. In some cases, however, this may also mean the termination of your relationship with Naturally Plus. If you wish to exercise one of these rights, please send an email to Naturally Plus at
For the residents of European Economic Area (EEA), you also have the right to submit a complaint to the respective data protection authorities in your county if your Personal Data was transferred and/or processed in violation of this Privacy Policy or applicable laws


From time to time Naturally Plus may place information on your computer to allow us to identify you. This information is commonly known as cookies. Cookies give information on how and when you have used our website, and helps Naturally Plus to improve the system for a better service. Cookies are today commonly used on many websites. If you enable these cookies, your web browser adds the text in a small file. You may wish to set your web browser to notify you of a cookie placement request or refuse to accept cookies by modifying relevant internet options or browsing preferences of your computer system, but to do so you may not be able to utilize or activate certain available functions on this Website.

Retention of your Personal Data

Naturally Plus retains your Personal Data for as long as necessary to fulfil the purposes for which we collect and use the data, except if required otherwise by law.

Information Security

Naturally Plus endeavors to use appropriate measures (having regard also to the nature of the Personal Data involved) to prevent and minimize security risks in connection with your use of our website systems and services. Such measures include, where appropriate, the use of firewalls, secure server facilities, encryption, implementing of proper access rights and processes, careful selection of processors and other technically and commercially reasonable measures to provide appropriate protection for your Personal Data against unauthorized use or disclosure. Naturally Plus may also take appropriate back-up copies and use other such means to prevent the accidental damage or destruction to your Personal Data and to ensure that our services are functioning properly.
Notwithstanding our security measures for protecting your Personal Data, you acknowledge that no data transmission over the Internet is completely secure, and by providing your Personal Data you are transmitting information at your own risk.

Changes to our Privacy Policy

Naturally Plus reserves the right to change our Privacy Policy at any time. If we change our Privacy Policy, we will update the effective date and such changes will be effective upon posting.
The Last Revision of this Privacy Policy: 01Mar2018


If you have questions in regard to the processing of your Personal Data, please contact Naturally Plus Data Protection Officer.

Data Protection Officer

Contact Address:
Naturally Plus Hong Kong Limited
Suites 2002-2008, 20/F, Tower 1, China Hong Kong City,
33 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
email address: